Terms of Use

• Company: Yeni Hisar Gazinosu (İnönü Caddesi, Ersan İş Hanı, Zemin Kat No: 6/Z-2, Osmangazi/Bursa).
• Venue: the night-club establishment operated by the Company.
• Site: the website published under the yenihisarnightclub.com domain.
• Visitor / User: natural persons who use the Site or visit the Venue.
• Service: all of the reservation, food-and-beverage, stage and event services offered by the Company.

These Terms of Use take effect from the moment you begin to benefit from the Service, whether through the Site or during a visit to the Venue, and are deemed to have been read, understood and accepted by you. The Company reserves the right to unilaterally change the terms at any time; the current version takes effect on the date it is published on the Site.

Reservations may be made via the reservation form on the Site or by telephone. For a reservation to be valid, the mandatory fields — such as name and surname, contact information, date, time, number of guests and seating preference — must be entered correctly and completely.

Acceptance of the reservation depends on table availability and on the confirmation message sent by the Company. A reservation is not deemed finalised until a confirmation message is given. The Company reserves the right to refuse a reservation or to change its time/table due to force majeure, capacity issues or operational requirements.

Notifying the Company at least twenty-four (24) hours before the visit date to cancel or change a reservation is important for subsequent visitors and for operational planning. Because a reservation is not created against any fee or advance payment, cancellations give rise to no financial liability.

If the Venue is not reached within thirty (30) minutes of the reservation time, the table may be opened to other visitors. The Company cannot be held responsible for any loss of rights arising in this case.

A smart-casual and above dress code applies at the Venue. Entry to the Venue in everyday clothing such as vests, shorts or beach sandals is not accepted. The Company reserves the right to refuse entry to a visitor who does not meet the dress code.

All visitors are expected to behave respectfully towards the Company's staff, the stage performers and other visitors. Verbal or physical aggression, harassment, discriminatory behaviour and conduct contrary to legal regulations are not accepted under any circumstances.

• Bringing into and using at the Venue narcotic/stimulant substances prohibited by legal regulations.
• Bringing cutting/piercing instruments, firearms and similar dangerous items into the Venue.
• Damaging the Venue's fixtures, equipment or property.
• Failing to comply with the warnings of the Company's staff or security.

Visitors who act contrary to the above rules may be removed from the Venue by the Company's staff without warning. In this case, the visitor concerned is responsible for any damage caused to the Venue's fixtures or to third parties.

The stage performer, event content and programme may be changed without prior notice due to force majeure or operational requirements. These changes do not, on their own, give rise to a refund request.

In the event that an event is cancelled entirely, the Company endeavours to notify visitors who have a reservation record through appropriate communication channels. Because the reservation is free of charge, no refund or compensation obligation arises from the cancellation.